The Quiet Driver Behind High-Performing Teams
Over the past few months, I’ve had a number of conversations with advancement leaders who keep circling the same essential question:
“What makes a MarComm team truly high-performing?”
Not just competent. Not just creative. But consistently impactful.
And while there are always important nuances—culture, chemistry, capacity, experience, resources—one attribute comes up every time:
Clarity.
Clarity of purpose.
Clarity of expectations.
Clarity of roles, responsibilities, and next steps.
And in many cases, it’s not a talent issue.
It’s that they’re operating in a fog—navigating shifting priorities, mixed messages, or unclear direction from leadership and partners.
Unlike hiring more staff, bringing in a costly agency, or launching a complicated reorg, clarity is something leaders can build internally—immediately and at no cost.
The One Thing I'd Fix First In Your Team
In nearly every high-performing team I’ve worked with—whether at agencies, inside institutions, or in my consulting work—clarity shows up as the quiet driver behind success.
And in teams that struggle, it’s often the absence of clarity that’s dragging performance down.
Not a lack of strategy or skill. Just way too much ambiguity.
When team members aren’t sure:
- What the actual goal is
- Who owns what
- Which requests to prioritize
- Or how their work connects to the bigger picture...
You get confusion, second-guessing, and burnout.
Clarity isn’t about buying capacity. It’s about unlocking it. It requires intention, repetition, and active leadership.
A Simple Framework for Building Clarity
If you're a marketing or advancement leader, here’s a framework you can use to build more clarity across your team and with partners:
1. Clarify the “Why”
Start every initiative, project, or request with purpose.
→ What are we really trying to achieve? Why does it matter?
2. Define Roles & Ownership
Avoid the default “everyone owns it” mode.
→ Who is leading this? Who’s supporting? Who needs to be informed?
3. Prioritize Ruthlessly
Clarity isn’t just about saying yes—it’s about what you don’t do.
→ Which 1–2 things matter most this quarter? What can wait?
4. Communicate in Loops, Not Lines
Create structured check-ins, not just top-down briefings.
→ Are we aligned on outcomes? Do we need to adjust?
5. Reinforce and Revisit
Clarity fades. Repetition isn’t annoying—it’s necessary.
→ How are we reinforcing the message weekly, monthly, quarterly?
What I’m Paying Attention To
🧠 ACE’s #HigherEdBuildsAmerica Campaign — American Council on Education
Launched in late 2024, this public narrative and advocacy campaign reframes higher ed’s value as central to national strength, economic vitality, and innovation. By uniting diverse institutions and defending critical research funding, ACE is making the case that higher ed isn't a cultural battleground—it’s a public good.
👉 Learn more about the campaign and opportunities to help.
🎙️ Prof G Podcast – Advice for Nonprofit Leaders and First-Time Managers
Scott Galloway opens this recent episode by responding to a listener question about the nonprofit sector, highlighting challenges like federal funding threats and eroding donor trust leading to a generosity crisis.
Listen here (00:20 through 05:25) ›
Final Thought
Clarity doesn’t always get the spotlight. But it’s often the reason great teams move faster, build trust quicker, and burn out less.
Best of all? It costs nothing—and you can start building it right now.
This week, choose one project, meeting, or partnership and ask:
“What’s still unclear?” Then clear it up.
Your work is important.
Make it matter.
Dan
P.S. If you're planning to evolve your donor or constituent engagement strategy after the fiscal year turns over, now’s the time to start the conversation. I’m currently booking strategic engagements, workshops, and speaking sessions for fall and beyond. Availability is limited. Let’s talk if FY26 planning is on your radar.