DJG Marketing Insights


Alumni Engagement Trends: Are You Keeping Up?

Traditional alumni engagement methods—large events, reunions, mass emails—used to connect. Now, they're broken.

That’s the unsettling reality advancement leaders quietly acknowledge but hesitate to say out loud.

Mass emails go unopened. Generic events have declining attendance. The "one-size-fits-all" outreach methods that worked in the past aren't cutting it anymore. You pour resources into alumni engagement, but participation rates keep falling, and the disconnect between your institution and its alumni grows wider every year.

This isn't just frustrating—it’s hurting your bottom line.

But what if there's another way?

What if, instead of chasing after alumni, you could naturally draw them back into your orbit, creating authentic connections that boost engagement, loyalty, and giving?

Three Trends You Can't Afford to Ignore

1. Hybrid Engagement: Combining Convenience and Connection

🚀 Imagine boosting your event participation by nearly 40%. Here's how it could look: combine a virtual career panel featuring distinguished alumni with intimate, in-person networking follow-ups in key cities. Alumni gain valuable career insights and meaningful face-to-face interactions, demonstrating the powerful benefits of hybrid engagement.

Your alumni have grown used to virtual events and appreciate the convenience, but they crave genuine human connection, too. The most successful institutions today offer a strategic blend of both.

👉 Try this: Start with an engaging virtual masterclass led by prominent alumni in popular fields like tech or entrepreneurship, then organize small, targeted dinners or happy hours in alumni hotspots. This sequence allows alumni to deepen initial connections made online.

2. Hyper-Personalization: Data-Driven Engagement at Scale

Studies analyzing over 7 billion emails found that hyper-personalized subject lines alone can increase open rates by 50% and lead to 58% higher click-to-open rates.

Alumni today expect personalized interactions. Generic emails and broad messages get deleted—or worse, ignored. Using data analytics and AI-driven insights, institutions can better personalize communications, making alumni feel individually valued.

🎯 Here's how: Start by leveraging your CRM or alumni engagement tool that gathers data on alumni interactions—think attendance at events, giving patterns, or interests shared in surveys. Then, create tailored segments like "young alumni interested in tech" or "frequent event attendees." Finally, craft targeted messages that speak directly to these segments' unique interests and past behaviors. This strategic approach ensures every communication feels personal, relevant, and actionable.

Concerned personalized strategies might strain your resources? The opposite is true—they often deliver more results with fewer resources.

3. Affinity-Based Engagement: Creating Authentic Connections

The strongest alumni bonds form around shared passions, interests, or experiences. Leveraging these affinities dramatically increases engagement because you're tapping directly into what alumni genuinely care about.

Recent research shows participation in affinity groups can nearly double (way to go, Ursinus College!) when based on shared interests like career advancement, entrepreneurship, or former student-athlete communities. Alumni felt deeply seen and valued, transforming passive participants into enthusiastic ambassadors and active contributors.

🤝 Practical tip: Launch affinity groups around popular alumni interests—career advancement workshops, entrepreneur networks, or athletics-focused gatherings. Engaged alumni become active contributors, advocates, and loyal donors.


Imagine your alumni proactively reaching out, eagerly participating, and enthusiastically giving back. This future is closer than you think.

Advancement Amplified: AI for IA

In this week’s episode of the special 5-part podcast series, Kim Infanti, Executive Director of Alumni Engagement and Annual Giving at Syracuse University, shares how her team is exploring AI to support alumni engagement.

Using tools like Microsoft Copilot, Claude, and ChatGPT, Syracuse has boosted productivity, improved content personalization, and streamlined alumni data management.

Kim reveals how AI-driven platforms like Protopia foster frictionless alumni connections, simultaneously enhancing engagement and data accuracy.

Want to learn how your institution can leverage similar AI strategies to boost productivity, deepen alumni engagement, and simplify your team's workload?

🎧 Listen to the full episode here.

Your Next Step: Boost Alumni Engagement 📈

Feeling unsure about how your efforts measure up to these trends?

Book a focused, 45-minute strategy session where we'll pinpoint actionable improvements you can implement to enhance alumni engagement and increase impact of your initiatives. You’ll walk away more confident, equipped, and ready to reconnect with your alumni meaningfully.

See you next Thursday,

Dan

P.S. If you found this newsletter issue useful, forward it to a colleague who's also passionate about alumni engagement!

Dan Giroux, MBA
Principal / Consultant
DJG Marketing

Connect or partner with me:

Whenever you're ready, here are 3 ways I can help:

🎯 1:1 Consultation: Book a paid 45-minute session to tap into 20 years of high-impact experience. We'll tackle your most pressing strategic challenge, and you'll walk away with clarity and an action plan.

🎤 Speaking & Workshops: Looking for a speaker, podcast guest, or workshop leader to inspire your audience or team? Schedule a free discovery call to explore how I can bring fresh ideas to your organization.

🔍 Strategic Assessment: Invest in an evaluation of your team, brand, or campaign—with data-backed insights and strategic recommendations to optimize your efforts and drive results. Learn more about my services.

Dan is an independent strategic marketing consultant helping higher education and nonprofits amplify their brands and drive meaningful engagement.

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Copyright @ 2025 DJG Marketing LLC. All rights reserved.

Dan Giroux / DJG Marketing Insights

With 20 years of experience blending high-impact agency work with in-house strategic leadership, I specialize in Advancement Marketing, Communications, and Stewardship. As an independent consultant, I partner with mission-driven organizations to elevate their reputation, foster deeper alumni and donor engagement, and achieve transformative fundraising results. Subscribe to my free weekly newsletter for insights and resources designed to inform—not overwhelm.

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